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Privacy Policy

Last updated: June 2025 · Subject to legal review

1. Who We Are

Joinloop ("we", "us", or "our") operates the website joinloop.co.in and provides AI engineering cohort programs. Our contact email is contactjoinloop@gmail.com.

2. Information We Collect

We collect the following personal information when you interact with our site:

  • Contact form submissions: name, email address, phone number, and professional background.
  • Usage data: pages visited, time on site, and browser/device type — collected via analytics tools.
  • Communications: any messages you send us via email or WhatsApp/Telegram community channels.

We do not collect payment card details directly. Any payment processing is handled by third-party providers (e.g., Razorpay, Stripe) under their own privacy policies.

3. How We Use Your Information

  • To respond to your enquiries and send cohort-related information.
  • To send you the curriculum PDF and payment details you requested.
  • To send 1–2 pre-cohort reminder emails. You can opt out at any time.
  • To improve our website and program based on usage patterns.
  • To comply with legal obligations.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, we process your data under the following legal bases:

  • Consent — when you voluntarily submit the contact form.
  • Legitimate interests — to improve our services and communicate relevant program updates.
  • Contract — when processing is necessary to fulfil your enrolment.

5. Data Sharing

We do not sell your personal data. We may share data with:

  • Email service providers (e.g., Resend) to send transactional and marketing emails.
  • Analytics providers to understand site usage.
  • Legal authorities if required by applicable law.

6. Data Retention

We retain contact form data for up to 2 years after your last interaction with us, unless you request deletion earlier. Cohort participant data is retained for the duration of the program and 1 year after.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent at any time.
  • Lodge a complaint with your local data protection authority.

To exercise any of these rights, email us at contactjoinloop@gmail.com.

8. Cookies

We use essential cookies to operate the site and analytics cookies to understand usage. You can disable cookies in your browser settings, though some features may not function correctly.

9. Children's Privacy

Our program is intended for adults (18+). We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site after changes constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related questions, contact us at:
contactjoinloop@gmail.com

⚠️ This policy is a working draft and is pending formal legal review. It does not constitute legal advice.